At Positive Mind Wellness, our primary care services provide accessible, personalized healthcare for everyday health concerns, ongoing conditions, preventive care, and general wellness.
Our Nurse Practitioners take the time to understand your medical history, current concerns, and healthcare goals. We centre appointments on the whole person and take a collaborative approach, recognizing the connection between physical health, mental health, lifestyle, family history, and overall well-being.
Whether you need a comprehensive initial assessment, help managing an ongoing concern, or a focused follow-up appointment, our primary care team is here to help you understand your options and determine appropriate next steps.
What Is a Nurse Practitioner?
A Nurse Practitioner, or NP, is a Registered Nurse with advanced education and clinical training. In Ontario, Nurse Practitioners are regulated healthcare professionals with an expanded scope of practice.
Within their individual competence and scope, Nurse Practitioners can:
Nurse Practitioners practise autonomously and are accountable for the care they provide. They may also collaborate with physicians, pharmacists, therapists, dietitians, and other healthcare professionals when appropriate.
Who Can Benefit From Primary Care?
Our primary care services may be helpful for individuals who:
A Registered Dietitian can:
You do not need to know exactly what type of appointment or treatment you require before booking. Your Nurse Practitioner will assess your concerns and discuss the most appropriate next steps with you.
Our Primary Care Services
The exact services available will depend on your health needs, your appointment format, and your Nurse Practitioner’s clinical assessment.
General Health Concerns
Our Nurse Practitioners can assess many common health concerns, including new symptoms, minor illnesses, pain, fatigue, sleep concerns, digestive symptoms, headaches, and changes in your general well-being.
Some symptoms require an in-person examination, diagnostic testing, or emergency assessment. Your Nurse Practitioner will advise you when virtual or clinic-based primary care is not sufficient.
Preventive Health and Wellness
Preventive care focuses on identifying health risks and supporting well-being before more serious concerns develop. Depending on your age, health history, and individual risk factors, care may include:
Chronic Condition Support
We may assist with the assessment, monitoring, and ongoing management of chronic health conditions, such as:
Your care plan may include symptom monitoring, medication management, diagnostic testing, lifestyle recommendations, referrals, or collaboration with other healthcare professionals.
Medication Review and Management
We will review your medications to help determine whether they remain appropriate, effective, and safe.
Medication-related appointments may include:
We can’t guarantee a prescription or renewal. Medication decisions are based on your Nurse Practitioner’s assessment, professional judgment, access to relevant medical information, and applicable prescribing requirements.
Mental Health Support
Physical and mental health are closely connected. Our Nurse Practitioners can assess certain mental health concerns, discuss treatment options, review medications, and help determine whether additional psychological, psychiatric, or emergency support is needed.
As part of Positive Mind Wellness’s multidisciplinary environment, primary care may be coordinated with psychotherapy, psychological services, nutritional counselling, and other wellness services – with your knowledge and consent.
Diagnostic Tests and Referrals
When clinically appropriate, we may order and interpret diagnostic tests or request consultation from another healthcare professional.
This may include:
The availability, acceptance, coverage, and wait time associated with a test or referral are determined by the receiving laboratory, imaging facility, specialist, healthcare organization, and applicable provincial requirements.
Women’s and Reproductive Health
Your primary care may include support related to:
Some examinations, procedures, pregnancy concerns, or reproductive health needs may require in-person care or referral to another provider.
What to Expect From Primary Care
Primary Care Appointment Fees
| Appointment | Fee |
|---|---|
| Comprehensive initial appointment | $300 |
| Focused 15-minute appointment | $75 |
| Standard 30-minute appointment | $150 |
We bill primary care appointments privately, and you’ll need to pay according to our payment and cancellation policies.
We don’t include any additional costs for medication, forms, external testing, medical records, or services delivered by another provider or facility unless we expressly state otherwise. Contact your insurance provider directly to determine whether any portion of your appointment may be reimbursed.
Learn more about our pricing
Preparing for Your Appointment
To help your Nurse Practitioner understand your health needs, please have the following available when relevant:
If you have several concerns, identify the most important ones at the beginning of your appointment. Your Nurse Practitioner will address as much as can be safely managed within the scheduled time and may recommend another appointment for additional concerns.
Collaborative, Whole-Person Healthcare
Positive Mind Wellness is a multidisciplinary clinic. With your consent, our Nurse Practitioners may collaborate with other members of your care team, including:
This collaborative approach helps us consider how different aspects of your health may interact while ensuring that each professional works within their own scope of practice.
If you already have a family physician or another primary care provider, our services can supplement your existing care when appropriate. Sharing relevant records between your providers can help reduce duplicated testing and support safer continuity of your care.
When Primary Care Is Not Appropriate
Positive Mind Wellness is not an emergency department or crisis service.
Call 911 or go to the nearest emergency department if you experience:
For urgent but non-life-threatening health concerns in Ontario, you may also call Health811 by dialling 811.
Virtual appointments are not appropriate for every health concern. If a physical examination, urgent testing, or emergency intervention is required, your Nurse Practitioner will direct you to an appropriate in-person service.
Begin With Personalized Primary Care
You deserve healthcare that makes space for your questions, concerns, and individual circumstances. Our Nurse Practitioners provide thoughtful assessments and practical guidance to help you better understand your health and move forward with an appropriate plan.
Appointments may be available virtually or in person, depending on the provider, clinical concern, and clinic location.
Call us, email us, or use our online booking system to get started.
Primary Care FAQs
Healthcare That Sees the Whole Person
Our primary care team looks beyond isolated symptoms to understand your health, experiences, and goals. Together, we will develop a realistic care plan that helps you make informed decisions and take meaningful steps toward better health.