Supporting Employee Well-Being. Strengthening Workplace Resilience.

At Positive Mind Wellness, our Employee & Family Assistance Program (EFAP) provides confidential, short-term counselling and mental health support to employees, their families, and students through institutional partnerships. Designed to enhance well-being and performance, our program helps individuals navigate life’s challenges with professional, compassionate care.

What is EFAP?

EFAP (Employee & Family Assistance Program) is a voluntary, confidential support service that offers timely access to counselling and resources.

Through Positive Mind Wellness, EFAP extends beyond traditional workplace models to also support students in post-secondary settings, recognizing the increasing mental health needs within academic environments.

Our program is designed to:

  • Provide short-term, solution-focused counselling
  • Support mental health and emotional well-being
  • Address challenges affecting work, academic performance, and daily life
  • Connect individuals to additional specialized resources when needed

Services are delivered through scheduled appointments via phone, secure video, or in-person sessions.

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Who Can Access EFAP Services?

Our EFAP services are available to:

  • Employees
  • Spouses and partners
  • Dependent children
  • Immediate family members (as defined by employer plans)
  • Students through partnered universities, colleges, and educational institutions

This broad access model ensures support across both workplace and academic environments.

Our Core Services

Confidential, professional counselling focused on resolving immediate concerns and building coping strategies.

Mental health support areas include:

  • Stress, anxiety, and burnout
  • Depression and emotional challenges
  • Relationship and family concerns
  • Workplace or academic stress
  • Grief and loss
  • Life transitions

We provide practical guidance to help individuals manage responsibilities across work, school, and personal life, including:

  • Time management and academic pressure
  • Career and workplace concerns
  • Parenting and family challenges
  • Health and lifestyle support
  • Referrals for financial and legal consultation

Timely, professional support for organizations and institutions during periods of heightened stress, including:

  • Workplace or campus incidents
  • Sudden loss or traumatic events
  • Organizational or academic disruptions

We emphasize proactive mental health care through:

  • Psychoeducation and workshops
  • Stress management strategies
  • Burnout prevention
  • Resilience-building tools

These services can be delivered to both corporate teams and student groups.

When longer-term or specialized services are required, we connect clients with appropriate professionals and community resources to ensure continuity of care.

Student Support Through University & College Partnerships

Positive Mind Wellness partners with universities, colleges, and training institutions to provide accessible, confidential mental health support for students.

Our student-focused EFAP services help address:

  • Academic stress and performance anxiety
  • Transition to post-secondary life
  • Social isolation and relationship challenges
  • Mental health concerns such as anxiety and depression
  • Balancing school, work, and personal responsibilities

We work collaboratively with institutions to complement existing campus services and reduce wait times, ensuring students receive timely care.

A Large, Diverse & Experienced Clinical Team

We offer access to a large and highly skilled team of therapists, enabling strong client-therapist matching based on individual needs, preferences, and areas of concern.

Our team includes registered social workers, psychotherapists, and mental health professionals with expertise in both workplace and student mental health.

Multilingual & Culturally Responsive Care

We are committed to delivering inclusive, culturally responsive care that reflects the diverse communities we serve. Our clinicians provide services in a wide range of languages, supporting improved accessibility, comfort, and therapeutic outcomes for clients from various cultural backgrounds.

Languages currently available through our clinical team include:

  • Aphasic
  • Arabic
  • Armenian
  • Bengali
  • Cantonese
  • Farsi / Persian
  • French
  • Hebrew
  • Hindi
  • Italian
  • Malayalam
  • Mandarin
  • Punjabi
  • Russian
  • Somali
  • Spanish
  • Tamil
  • Turkish
  • Ukrainian

This allows us to support diverse employee populations and student communities effectively.

Serving Organizations Across Ontario & Expanding Nationwide

Positive Mind Wellness provides mental health services across multiple locations throughout Ontario, with both in-person and virtual care options.

We are actively expanding across additional provinces, enabling us to support:

  • Multi-site organizations
  • National employers
  • Post-secondary institutions across Canada

Key Features of Our EFAP Program

Confidential & Private
No personal information is shared with employers or institutions

Flexible Access
Scheduled appointments that fit individual availability

Multiple Service Formats
In-person, phone, or secure virtual sessions

Culturally Responsive Care
Inclusive and multilingual support

Extensive Clinical Team
Strong therapist-client matching

Multi-Location Delivery
Across Ontario with growing national reach

Student & Workforce Integration
Supporting both employees and students

Benefits for Organizations & Institutions

Our EFAP services support both employers and educational institutions by:

  • Improving mental health and resilience
  • Reducing absenteeism and academic disruption
  • Enhancing performance, engagement, and retention
  • Supporting psychological safety in workplaces and campuses
  • Providing timely access to care, reducing pressure on internal resources
Positive Mind Wellness

Why Choose Positive Mind Wellness?

We bring a clinical, evidence-based approach to both workplace and student mental health. Our services are:

  • Compassionate and client-centered
  • Grounded in evidence-based practices (including CBT-informed approaches)
  • Delivered by a large, diverse clinical team
  • Multilingual and culturally responsive
  • Scalable for organizations and institutions of all sizes
  • Designed for both corporate and academic environments

Get Started

Support your employees and students with a comprehensive EFAP program that prioritizes mental health, resilience, and performance.

Contact us today to learn how Positive Mind Wellness can partner with your organization or institution.